Back to Blog

Streamlining Listing and Inventory Management With StoreAutomator and Skubana

Image of Onur G.
Onur G.

Operating a multichannel ecommerce business doesn’t come easy. Monitoring your listings, tracking sales data, and managing inventory for every channel demands quite a bit of effort, and each of these elements comes with unique challenges and frustrating circumstances. Creating product listing and managing inventory can be especially troublesome tasks without the right tools. 

 

Despite these challenges, multichannel selling continues to thrive and shows no sign of slowing down. In 2020, multichannel online retailers brought in over $350 billion in the US alone. By 2023, that number is expected to reach $575 billion. The challenges may be plentiful, but the benefits are, too. 

 

We want to help you overcome the challenges so you can reap the benefits of running a multichannel ecommerce business. Below you’ll find how the right tools help you streamline your listing and inventory management processes, making it easier for you to experience all the perks of multichannel selling without the frustration. 

 

4 Common Challenges for Product Listings (and How to Overcome Them)

Multichannel sellers gain an advantage compared to those who sell on a single channel because they can list their products on various marketplaces as well as their own online stores. Instead of selling products only on Amazon, these companies spread their products across Walmart, Ebay, and any other site out there.

 

The advantages of this are obvious. A wider reach will more easily lead to increased revenue, but managing all those listings can be difficult without the right tech tools in place. We’ll outline 4 common challenges and explain how multichannel listing software can ease the burdens. 

 

Managing Competitive Pricing for Each Channel 

Pricing is the key to a successful ecommerce brand, but prices hardly stay stagnant. You can’t just set it and forget it. To compete with other retailers, sellers need to stay aware of market trends and competitor’s prices, being ready to make adjustments as necessary. Sometimes, specific needs arise when you need to make changes to your prices – a sales event, for instance. 

 

Managing the pricing for each channel takes time and effort, but a tool like StoreAutomator simplifies the process by empowering brands to 

  • Manage and control your prices on three separate levels: inventory, channel and channel item
  • Override product prices  depending on the marketplace you sell
  • Automatically convert and update currency for international channels
  • Create rule-based repricing strategies that adjust to the needs of the marketplace.

Having Consistent Descriptions 

Each product on each channel requires detailed descriptions. Consistency across these channels has become incredibly important for consumers, with 90% of customers preferring a consistent experience. Sellers will find more success with contemporary shoppers when they have consistent branding and descriptions in every channel.

 

The challenge with consistency is that each marketplace demands certain pieces of data within their product listings. Online retailers are forced to juggle the two worlds: what the consumer wants and what the marketplace requires.

 

StoreAutomator’s platform makes this process easier by enabling brands to create product description templates that accommodate the needs for various marketplaces. Users can easily customize their templates and edit the descriptions, ensuring that every product listing has all the right information for each channel while maintaining as much consistency as possible. 

 

Confusing SKUs

Many multichannel sellers use the same inventory for multiple product listings, making it difficult to keep stock aligned with each product if each channel uses the same SKU.

 

StoreAutomator gives users the ability to create alternate or alias SKUs so they can create multiple listings of the same inventory. The feature also empowers unique marketing opportunities where they sell the same product in different ways. Listings can be easily edited to change images, descriptions, or SKUs, providing various ways to sell a product on the same or separate marketplaces.

 

Monitoring Marketing Feeds

Selling isn’t the only operation that happens across multiple channels for online sellers. Marketing does, too. 

 

Recent research shows that 95% of marketers surveyed know the value of multichannel marketing, yet only 14% of those companies run coordinated marketing efforts across all their channels. Something blocks them from implementing what they know they need.

 

One roadblock could be the lack of easy-to-use technology that gives insight into marketing efforts and actionable data. Running multiple campaigns across multiple channels means that data can easily get disconnected. StoreAutomator enables users to customize and manage their marketing feeds so they can have easy access to all their marketing data in a single, user-friendly platform. 

 

4 Common Challenges for Inventory Management (and How to Overcome Them)

Inventory management is hard enough with a single store. It involves staying aware of sourcing, storing, and shipping processes. Even brands that use Amazon FBA or outsource logistics still need to keep an eye on their inventory. 

 

Bringing in multiple channels creates more opportunities for confusion and chaos with inventory. Poorly managed inventory can lead to excessive spending as over- or understocking dip into the bottom line. It’s important for online businesses to appropriately monitor their inventory, but there are a few challenges that can get in the way. 

 

Keeping Accurate Counts

Inventory management keeps track of a seller’s products through the whole supply chain. Multichannel selling leans itself to unique complexities because of the various ways customers can purchase a product. Keeping items appropriately stocked gets a lot harder when orders are being taken through multiple channels. 

 

The only way to manage the counts across various channels is by staying incredibly organized. Sales data needs to reach the warehouse for each channel, and they need to have a clear plan for documenting what they see. 

 

Many multichannel sellers use an Inventory Management Solution (IMS) like Skubana to help keep their inventory organized. The platform brings all products, fulfillment centers, and sales channels into a single space, making it easy for teams to get the necessary insights across all their channels. With advanced product tracking and inventory control automations that adjust in real-time, sellers can always have an exact count of their inventory. 

 

Allocating Time

Time poses another unique challenge to inventory management, especially for growing companies. Smaller organizations may just make large orders every so often and sell what they have until it starts to look slim. They count by hand or do ad-hoc inventory checks. More successful operations can’t work like that. They need systems and resources in place that monitor stock levels and ensure nothing sells out or sticks around in the warehouse for too long. 

 

The extra efforts in that area can distract them from their primary goals and priorities. Most online business leaders don’t want to work in logistics. An IMS helps free up the burden these sellers carry as it automates many of the tasks someone would have to otherwise do by hand.  

 

Managing Returns

Returns are one of the most frustrating parts of any ecommerce brand. Not only do you get the false hope of making a sale, you are stuck with having to bring the product back into your inventory, refund customers, and adjust for your stock count after the loss. 

 

Doing this manually (which can take a toll on a business) is easy to avoid with an IMS. Skubana simplifies the process for their users, automatically issuing refunds and adjusting the data accordingly with each return. 

 

Keeping Inventory In-Motion

Inventory management is a balancing act between over and understocking. You never want to sell out of products because that means losing out on potential sales, but at the same time, you never want to overstock your products and waste money on the excess. 

 

Clear, insightful data can help online businesses accomplish this balancing act. As you track inventory over time, patterns will start to emerge that can make it easier for your team to predict what will happen and order accordingly. Skubana’s detailed analytics help companies stay on top of each product’s performance, making it easy for them to make informed decisions with confidence. 

 

Integrating Platforms to Maximize Success

Listing products and managing inventory can become a true hassle for any ecommerce brand. Both tasks are absolutely necessary for success, but they take up the company’s time, energy, and resources. 

 

Tech solutions like StoreAutomator and Skubana help companies streamline these processes and others with powerful customization, automation, and data collection. StoreAutomator multichannel listing software easily integrates with Skubana and various other platforms to give you the support to succeed in the modern ecommerce market. 

 

If you’d like to learn more about how StoreAutomator experienced multichannel growth, book a demo with our dedicated and knowledgeable team.


Related Posts

Increase eCommerce Profits Dramatically with Multichannel Selling

Image of Nicole Blanckenberg
Nicole Blanckenberg

If you have reached a plateau in your eCommerce sales, it could be the time to scale up and add...

Read more

5 Tips to Build an Effective MultiChannel eCommerce Business

Image of Nicole Blanckenberg
Nicole Blanckenberg
Read more